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I have a customer who has brought me an iMac and two MacBook pro this week all are attached to the same apple account. The problem is there all synced and they all have the same problem, browser hijacker Trovi . Removing it wasn’t hard simple script fix but every time I sync with there account I get it back its in the cloud . This is really annoying is there a fix as with a Microsoft account I just make a new account and move on but with apple these macs are attached to the account and unless I’m mistaken I need to reformat to make new accounts. any help would be appreciated .
I used malwarebytes for mac to clean up my a icloud no problems cleaned everything right up
Have you tried deleting the files from the iCloud.com account directly? Clearing what the server has should allow you to then resync back a clean copy. Do make sure the other systems are clean so it doesn’t push the malware back up again.
Have you tried removing your photos and contact and othere info you cant do without and eraseing the rest from the account then putting it back and syncing again
