Chosen Solution

My brother’s friend gave him an iPhone 4, and it’s disabled. All we can do on it is slide the lock screen to call for an emergency. We’ve tried to connect it to iTunes and it’s not working; it just says “error.” At first, it said iTunes needs to be updated, so we updated it. Then it says “iTunes cannot connect to iPhone because it needs a passcode.” It tells us to enter the passcode and try again, but the iPhone itself doesn’t let us do that. I want to make the phone work for my brother.

Also, Recovery Mode is all that is necessary. Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons for 20 seconds until iTunes finds iPhone in Recovery Mode. Then just click the Restore button of iTunes on your computer.

  1. Turn off your iPhone
  2. Hold the home button then connect the usb cable (Keep holding the button)
  3. Wait until a “Cable Logo” shows up on your iPhone and iTunes detect your device in recovery mode
  4. Perform a update / restore via iTunes
  5. Activate the iPhone using your SIM If there are any issues on any steps let me know.

I fixed the error by following this guide http://www.unlockboot.com/2013/05/iphone…

i think you might want to hard reset the phone and see if you can take back follow this post might help how-to-reset-iphone-to-factory-settings lets see if this solves the trouble in phone

Hold both the power and home button until the Apple Logo appears. When the Logo appears, release the power button but keep holding the Home Button until “Connect to iTunes” appears. Connect the phone to iTunes and either Enter Recovery Mode, Backup the Device, or do a Factory reset.

  1. Make Sure Your Phone Is Shut Down
  2. Make Sure Your Charging Cable Is Connected To Your Apple Computer
  3. Hold Down On The Home Button And The Shut Down Button For 18 Seconds
  4. Click The Button On Your Mac That Says “Restore”
  5. Click The Next Button That Says “Update And Restore”
  6. And Then Theres Your Unlocked iPhone 4s Have A Great Day. GoodBye. :)❤️

https://support.apple.com/en-us/HT204306… Click this link. It is very helpful and everything is on that website. I had that problem too, but now the iPhone is restarted and updated. All the best!

The most easy way is to flash on 3uTools, and select the option “Retain User’s Data While Flashing”.

Date is now September 2021. I have a Mac. Followed the advice. Start with iPhone switched off. USB in computer. Large connector ready. Plug in large connector, quickly press Power and Home button. almost immediately iPhone window appears on Mac (computer) Software was updated. iPhone updated and restarting. Locate iPhone in Sidebar. (device does not show, in Finder, Prefs, Sidebar, select CD,DVD’s and iOS Devices). Trust iPhone but will not start as “Trust” did not show on iPhone, it’s locked. Turn off and hold power and home buttons. This time on computer select restore. Works, “HELLO” Thank You