Chosen Solution
All solutions I find to this error message say to dismiss or ignore the message, however my screen is frozen on that message. I can hit dismiss but the message stays, so I’m also unable to turn off my device. Clicking any button the message will pop up; it doesn’t matter if it’s plugged in or not. Any ideas on how to get past that pop up? Currently we are waiting for the battery to die.
If you haven’t already, try just holding the power button and home button at the same time for like 20 seconds. It feels like a long time, but eventually the device should shut off and restart. See if that helps and let us know!
