Chosen Solution
I’m new to lifeline and Qlink. Im still waiting for the phone to come in the mail. It was sent 5/22/18 I’ve been using the tracker but that hasn’t been giving me any new info. It says it’s being shipped to USPS for induction. I checked USPS and they still don’t have it. This was three days ago it was being shipped to USPS. It’s estimated to be here tomorrow, but it’s Memorial day tomorrow. How long did it take you guys to get the phone? Do you guys like it? I saw so many bad reviews for Qlink as well as all the other lifeline companies. I hope I have a good experience. Thank you guys!
They used to give out the ZTE N817 which was a hilariously underpowered and just plain terrible phone. Now they have the N818S which is a VAST improvement, and really not terrible at all. The storage is still pretty limited but much better and you can actually install more than 10-15 apps unlike the N817. It was WELL worth the $25 to upgrade and I highly recommend it. I can actually live with this phone for a long time while I save up to buy a really nice one that is also compatible with their service.
I got mine pretty quick but the phone itself is a horrible piece of junk. It’s a VERY old phone (If you want to upgrade they will sell you another ZTE for $25 but it’s at least 6 years old) My phone is so slow, if I had an emergency I would die before I could make a 911 call. Sometimes it take 1/2 hour to get to the dial function. Apps keep crashing (Plus there is NO room to put any apps at all on this) I know it’s free and all but to me that really isn’t worth the hassle.
Worst Lifeline company in the business. If you can find anyone else other than QLink Wireless, go with them because Qlink is TERRIBLE!!!!! YOU NEVER CAN REACH A HUMAN BEING ON THE PHONE. ALL CORRESPONDENCE IS DONE BY EMAIL AND ANSWERED THREE DAYS LATER. THIS IS NOT AN AMERICAN OPERATED COMPANY. RUN AS FAST AS YOU CAN AWAY FROM Q-LINK WIRELESS!!!!!
Is anyone else having issues with the wi-fi staying connected, or the Bluetooth function not detecting Bluetooth devices?
It took me 2 weeks to get the phone after shipping. After receiving the phone, the Bluetooth keeps turning off. I contacted the manufacturer and sent the phone back for repairs. You need an ad card, because there is only 1G of internal memory uses 90% of it. Hope this helps.
It took few months before I got my first phone when I started qulink.But when I bought a replacement phone it only took a week or two.
Please make sure you have submitted your proof documents before checking the status of your order. Remember that your application is not complete until you have submitted the required proof documents to show your eligibility for the Lifeline program. If you have not submitted your proof documents, visit the Uploading Your Proof Documents section now. If you have already submitted your proof documents, you may see if your documents were received, denied, or completed by following these instructions: Log into My Q Link by visiting www.qlinkwireless.com/members and enter your username (that’s your email address) and your password (that’s your zip code).Once logged in, click on Check Status in the upper right-hand corner of the menu bar.You can call Customer Support at 1-855-754-6543
It’s ok. Not the best but not the worst. Plus it’s free. After you buy all the features your better going down and getting a non-profit organization phone.
You must call and actually speak to a live person and tell them you will cancel if no phone delivered in 7 days. They will quickly EXPEDITE your phone order and you will have it really quickly. That’s what I did and I had my phone delivered at my home in 3 business days. Threaten to cancel and order SafeLink and you’ll get extra fast service. Good luck to you!!
I rarely will write a review but when I looked this site up to see if others had same issues I was having, I felt I had to share my experience with others. ‘You get what you pay for’ is the first thing that comes to mind when I think of the horrible ZTE N817. Although your first phone is free, any replacement phone thereafter will cost you $25.00. I am currently on replacement phone #5 in the span of 2 years. All issues were due to manufacture problems or phone system malfunctions. Not once did I need to replace my phones due to error or mis-use on my part. If the government is offering free cellphone service, then that’s what you should get, but this isn’t the case. Appx half of the time, my phone will just load & load after dialing a number. I’ve had times where it will finally put my call through after 30 minutes (or longer),- whereas I’ve long set the phone down & forgotten bout the call only to faintly here someone saying hello because the call finally went through! And by all accounts, the phone appeared to be off with no indication that it was still trying to call out after I pressed the home button & then turned the screen off. This is just but one minor issue with these phones out of way too many. It’s a big scam as far as I’m concerned & that’s how they get their big bucks! And customer service is a joke if you are trying to get any useful help at all! I’ve been given the run around countless times now and I’m pretty sure that they are all given instructions to frustrate the customer so badly that instead of getting their issue resolved, they just find it easier, faster, & much less of a hassle to just go ahead & order a replacement phone! Who cares if your replacement phone comes with the minutes & data plan already used up for the month. Who cares if it randomly calls up people on your phone, like your boss @ 2am in the morning. Who cares if that free 1gb of data is unusable because the phone only loads & loads & loads, never actually getting into an app! That’s providing if you can actually get to download an app! Being grateful implies there’s something to be grateful for. I’m sick of people bashing others because the government was nice enough to give us a free phone & free service when, at least in my case, has barely been useable & has not been so free at all! With what I’ve paid in replacement phones in 2 years, I might as well have bought a nice phone & saved myself all the hours of frustration, hassle, & near death experiences without phone service! Oh wait! I am grateful! I’m grateful it only took me two years to find out what a scam this whole thing is so I can knowingly give people my referral to go to any other company for their free phone service besides qlink, because, as my most recent of issues has been, you will be a lifetime customer whether you want it or not & you won’t be able to opt out to go to a different company, as it’s suggested in their fine print because once you mention that, all contact from customer service ceases. Good luck & God bless to those who read this review yet chooses to go ahead and get qlink service. My prayers are with you!
I added an SD to the phone but it only works for pictures and video storage. Is there a way to add more space for apps. I can not install any apps whatsoever after the recent update. I had to delete all my apps from the z818s. It has no space for any apps once you do mandatory updates
i HAVE THE 818 & YEP THEIR QLIXAR CRAP; IS SIMPLY A FLOOD OF UNNECESSARY $@$* YOU DON’T HAVE TO INSTALL & THEIR UPDATES ARE SIMPLY THEM THROWING MORE CRAP INTO YOUR PHONE SIMPLY TO BE DICKS ALL THEIR UPDATES EVER HAVE IS MORE ADVERTS THAT DEVOUR ALL OF YOUR DEVICES MEMORY I SUGGEST YOU REFORMAT THAT BACK TO THE FACTORY STATE & RESTORE FROM A BACKUP AFTER BEFORE THAT IF YOU HAVE BACKED UP YOUR DEVICE WITH ALL THEIR ADVERT CRAP YOU MAY WANT TO DELETE & DISABLE ALL THAT CRAP THEN MAKE A NEW BACKUP WITH ALL THAT GONE I HAVE ALSO FOUND THEIR LAUNCHER IS LINKED TO THEIR OVERLOADING YOUR DEVICE WITH ADDS I USE CM LAUNCHER FOR MY N818S ITS A GOOD LAUNCHER THAT DOES 3D IM NOT SAYING THE PHONE WILL DO 3D JUST THE LAUNCHER I MENTIONED IS 3D CAPABLE ANYWAY I HOPE THAT HELPS ONCE I BLOCKED THEIR LAUNCHER AFTER GETTING THE CM LAUNCHER THE 2019 VERSION WHICH ALSO HAS A PET ON THE FAR LEFT OF THE DEVICE & IT ALSO CONTAINS CORTANA SO ITS A REALLY AWESOME FREE LAUNCHER ENJOY
I dont like the phone its too small.
Q Link sent me a Z3001s which I activated in May, but even though I could receive calls, I could not initiate an outgoing call. I asked two knowledgeable people for help, and they couldn’t find what was wrong. Online “support” is a website form that generates an e-mail telling you to call their 855 number, which is a robot that does nothing for you. During the last call, it told me I had used all my 1000 minutes, and I needed to buy more. I rather suspect this funny business is just a moneymaking racket.
Thank you for answering! It took a week.. I was surprised cause of all the bad reviews I seen after I ordered. What kind of phone did you replace with? I was sent the ZTE N818s I like the phone.. have had no problems. My friend got one too. I been helping her figure stuff out and showing her little tips and tricks.
Content with my phone…Not a IPHONE but kool thus far
take the back cover off. Take battery out. There is and area in the left upper corner of where the batter sits. place the SD on this spot while gently sliding the top portion of the SD into this area. If you look close, you can see a tiny picture of an SD card, indicating the area.
Does anyone know about the Qlink Call History log? Im trying to see numbers that I forgot to save before deleting off my phone, and it only seems to show numbers I’ve saved, b/c alot of them are 0 minutes and were saved so it isn’t from not answering calls…. Qlinks site barely even mentions it, so I was wondering if anyone has tested this and can answer me??
I’ve never had one single problem with them. As a matter of fact, I’ve been on a lifeline phone for about 10 years now and this is the best one I’ve ever had.
QLINK is horrible. The phone doesn’t work very good. There response to any problem is upgrade to a new phone for $75 or bring your own. I have there service less than a year. When somebody calls me the phone always hangs up on them or its garbled. Not the phone doesn’t work at all. never again.
They are not bad for the most part it works good for a free phone and all I know it didnt take long for me to get my phone at all it was at my place in about three days now a problem my battery won’t hole a charge I been trying to find a replacement one but no luck yet I can find battery for all the ZTE phones but this model on the web site they will only show me a replacement charger which I know works i have looked on Ebay and other places and find everything but this model may have to buy replacement phone for 25.oo so good luck
For me well I’ve had the phone before they changed from safe link to qlink.its an
I lost my qlink internet and been trying for a week to talk to someone but I to can’t talk to no live person no mater how many times I call or what time. SEEMS NO WAY TO GET HELP by phone or emails I purchased a upgrade phone after the free one quit working. Now it”s not working!.
It took mine about 3 weeks. I would like to make everyone aware that should you need, for whatever reason, a new phone from Qlink, they will shut off the service you have on the phone in your hand, until the new one arrives.
I have qlink as well, it has been a year or so I believe. I brought my own phone with them and it’s been good for the most part, the problem I’m having is, if I’m not connected to wifi and I’m using data on the phone even if I have plenty of data to use, about every hour or so it will completely stop loading whatever I am doing and in the top left corner of my screen a ? With the service bars shows up, when I check notifications it says sign in to service which at that point I can’t. Then between 5 and 10 minutes later it’s back to normal again until the next hour. I don’t understand why it does this and it is driving me crazy!
I placed my order back in March 25 TH and still waiting qlink to send my order so about 5 months and vounting
I placed an order about a month ago for a new phone. It’s costing me about $199. They’re charging a $25 fee to buy the phone. The free phone they sent has very little memory/storage. It’s very slow, just like Qlink! I would suggest calling & emailing them at least once a week, to remind them you’re still waiting. To keep the service, your supposed to make at least one call every 30 days. So, if waiting a couple months for the phone, is it possible that service will be deactivated because no calls made for 30 days? I’ve sent 2 emails a week, for last 2 weeks. I have not received any response yet, after 4 emails.
I do. It’s not working and they put a new s im card in out and I can’t call out get calls or voicemail.
It took qlink 6 months to send me my phone and they sent me the ZTE QUEST 5 and it’s the biggest hunk of crap I have ever seen all it does well is crash I just signed up with cintex wireless you get to pick a phone they are older phones but anything is better than the ZTE QUEST 5
