Chosen Solution

The screen is covered on one side by colored lines. If I accurately guess where input buttons are I can still navigate via touch screen so that is still working. I just cannot see the entire desktop because of the colored lines. The system was not dropped or jarred in any way…just turned it on and half the desktop is gone. Can I repair this myself or should I take it somewhere? (I am an IT guy) If I need to take it somewhere, where can I find a list of service centers? If I can fix it myself, I would love some advice. Regards, Mike

Mike Eller, color problems usually indicate that the power supply, inverter board and the backlights are working fine and the real cause is either in the main board, loose cable (wire or flex cable),or a controller board (LCD panel) problem. The color and brightness of yours looks fine, the desktop is visual when rotated and the lines remain in the same area. The way I would go about it is to first check the cable (doubtful but hoping) if that does not accomplish anything, replace the LCD. check here and on here for some decent videos for the task. Here isthe teardown, not a guide, but it will give you a pretty good idea of what needs to be done. The display is a bit hard to find but there are places like this that have those. Also check for GT-N8000 when you search for the display. Hope this helps, good luck

Depending on the issue. It could be dead pixels. Try to take a warm cloth and gently press on the areas that are having the issues. It may be a firmware issue as well, I have posted a link to a youtube video to help you with it (if its what it is) http://youtu.be/9DPcZ1LBxf8 I would also say it could be an internal problem, where the wires are a little loose. If you have the proper tools and it will not mess with your warranty, I would take it apart and check the connections. If none of these work. Try taking it in to get repaired. But Id guarantee its one of these. Corey

This is most likely a loose LCD cable. Open the back (first pop off gray plastic, then unscrew three screws, then pop of the white plastic). Verify that the white markings on the LCD cable aligns with the white line on both connectors. If not, fix it. Check screen. Reassemble. I have done this twice recently as my kids drop the pad and this happens. Also it doesn´t hurt to secure the cable with tape.