Chosen Solution
I’ve been experiencing this issue for about 8 months. I ordered and replaced both the wifi antenna and the antenna flex cable and neither one of these repairs made any improvement to my device. Not only am I not able to connect to wifi , I am also unable to back up my phone. This has caused my phone to at times go into a factory reset and no longer stores my contacts on my phone, I constantly receive message about my storage being full and I can not update my phone to the newest IOS. I’ve gone to apple for help and they say I need to replace the intoir phone. I’m wondering if replacing the the antenna interconnect cable will make a difference? Please help, I own my phone! no contact attached and I’d like a resolution which does not result in buying a new iPhone
It sounds like you have a logic board issue, and a pretty complex one at that. IMHO, this is not something that will be repaired by replacing an interconnect cable. WiFi/BT issues are usually related to the WiFi IC on the logic board. Your phone going into a factory reset indicates a serious hardware issue. Have you tried backing up the phone via iTunes and a hardwire connection instead of via WiFi?
Yes I have been back up some info via iTunes but not all
