Chosen Solution
Hello! I built my computer roughly a year and a half ago and after getting a proper GPU installed (My now installed AMD R9 280X MSI 6GB edition) I have had absolutely no issues with my rig up until the day before yesterday. While playing Elite: Dangerous my screen suddenly distorted, the color showing pink/purple streaks randomly all over the screen, persisting after I closed the game. After MANY troubleshooting steps (Which I will list as many as I can remember below shortly) I have come to the conclusion that it is related to the driver. When I install ANY version of an AMD gpu driver (Farthest back was from 2013 so far) the graphical issue returns and persists through any amount of resets. Upon uninstalling (Simple uninstall and full clean uninstalls) the screen returns to normal, but I can no longer game due to lacking a proper driver. If any other suggestions or methods can be found, I would GREATLY appreciate it. Image of the issue To aid in quickening any assistance I’ve listed everything I’ve tried below. Restarting Safe mode Uninstalling in safe mode Reinstalling in safe mode Clean uninstalling AMD drivers with AMD and 3rd part tools Memory checks Installing 8 different driver versions Cleaning the GPU Reseating the GPU Cleaning the whole computer Checking for any breaks on the circuit board (none) Unplugging and plugging in my monitor Using different monitors/tvs (Problem persists, UPDATE: Only the TV gets a bad distortion (9/10), when plugged in the distortion on the monitor is reduced (2/10) to blue discoloring on black). Turning off as many startup services as I can manage Disabling anti virus through the above steps when applicable Running any and everything related to uninstalling and installing in administrator mode when optional Unplugging my computer after turning it off, then leaving it unplugged overnight Leaving the computer on overnight Virus scans (Plural) Rootkit scans Unplugging everything from my computer, then plugging in Thanks!
Hi Jayjay, Lot of work, but can you install a new HDD (take out your old HDD (temporarily) with just the OS (you said you built it so you must have the discs) install the last known working properly GPU drivers and load the program that you want to run. If it works your card is OK