Chosen Solution

When I play any Blu-ray disc, I get a regular band of pixelation running across the screen that messes up bott he audio and video. When I do a regular DVD, it happens sporadically but does not affect the picture (much) and does not affect the sound. Not sure if this is a repair worth doing or throw it away? New ones are running $299 so any help to save this will be appreciated!

Hi, Try using a commercially available lens cleaner - example only and see if this works. There may be something on the lens that prevents a good pickup off the disc. Alternatively if you wish to clean the lens yourself, here’s a link to the ifixit Samsung BD-F7500 Blu-ray Player Disc Reader Replacement guide. At Step.7 in the guide the lens is shown in the image (just below the red box). Use a Q-Tip moistened with 90%+ Isopropyl Alcohol to gently clean the lens

are you running this in 4K upscaling mode? could be a heat related issue