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All I get is an error message saying “ unfortunately launcher has stopped” with an OK button beneath it. But if I hit the okay button the message just keeps popping up. I tried using the pinhole reset button at the back but that didn’t work either. How do you do a factory reset on this tablet?
Hi Try the following to perform a hard reset(or factory reset): Be aware that a hard reset will restore the tablet to its’ factory default condition. It will erase all your data and downloaded apps Turn off the tablet, then hold both the Power and Volume + buttons for 10 seconds. When the Recovery menu appears, release the buttons and then using the Volume buttons to select and the Power button to enter choose wipe data/factory reset. Then choose Yes - delete all user data option. Then choose the reboot option. Be patient it takes a little while for the reset to complete
