Chosen Solution
Hi, My Nintendo Switch is just over a year old now and out of warranty, and I’m having issues with my Nintendo-licenced dock. Basically, when I insert my Switch, the device charges and outputs a signal normally for a few seconds, then all power drops and the LED starts blinking on the dock. I can charge my device by plugging it directly in the USB-C power brick. As Nintendo recommends, I tried unplugging both the power and HDMI cables, waiting a few minutes, inserting the power cable back, then the HDMI cable, then the Switch, and while this solution worked last week when the issue first appeared, it no longer works now. Here in Canada, Nintendo charges $100 + $10 shipping + tax for setting up a repair, or $75 + 7$ shipping + tax for a refurbished dock. If possible, I’d prefer reparing the dock myself. Do you know what causes this issue and how to fix it? Thanks! Update (07/24/2018) Just a quick update: my issue has shifted to something similar to this: Nintendo Switch not charging, USB-C port, BQ24193 or M92T36 chip? I have replaced the Switch dock with another official dock, but I have not replaced the AC adapter. With this new official dock, I still get the blinking LED/no charging/no HDMI output issue. I can however charge my console by plugging it directly in the AC adapter. This shows that the dock itself cannot be at fault, since the issue persists with another official dock. Two possible culprits remain: the AC adapter or the Switch itself. I will try to get my hands on another AC adapter and see if the issue is resolved.
It turns out that neither the dock nor the AC adapter were faulty, since they both worked fine with another Switch. My original Switch had a faulty USB-C port, which wouldn’t connect properly to the cable unless I would wiggle the cable around, hoping for the connection to be made.
Hi! Had the same problem… Console would charge if connected directly to the charger, but in dock, it would only blink, no charging, no HDMI output. Stupid as it sounds: carefully cleaning the contacts of both “DC in” as well as the dock connector inside the slot did the trick - suddenly the console would charge again and HDMI out would work again. Hope that helps other folks with this problem…
My dock ain’t charging and projecting on my TV, I tried to play on Thursday and ain’t working. I unplugged both cables as Nintendo suggests and nothing. Also I tried charging directly from the Type C cable from different power cores of the house and nothing. What can I do?
I’m having sort of the same issue it’s like the dock has just died, then I unplug the dock and plug it back in the the green LED light blinks then it’s never to be seen again haha when I put the switch into the dock it then blinks again then nothing. I’m not sure if it’s and dock or an adapter problem
I’m having a similar issue right now, where my dock’s LED blinks once and goes out however my Switch is still being charged. No input registered by my tv. So I’m not sure where the problem is.
Same here. Exact same problem. Went to my brothers house and tested the dock. The dock does not work. Tested the switch in his dock did not work.
Yes, the problem lies in the USB-C socket innthe console. At least when the dock is ok, and the console won’t show up on TVs on other docks too. Then it is one or more of the 12 small underpins of the socket that is not properly connected to the motherboard, or pins in the socket are broken. New, properly connected port is the solution, or switching the port around in the dock.
Hi! I finnally got the answer to this dumb problem. As crazy as this may sound, your Dock connection probably is loose. The same issue happened to my dock last week and I fixed it by applying pressure to the dock and getting it firm. Usually when you clean it or move the dock too much the connector will start to move and therefore it will cause contact problems.
Same issue but after a power outage. Turns out the power adapter was shot and the ports needed cleaned.
I tried almost everything and even got to the point where I was looking for the receipt to return it. Finally, I saw a video that suggested I turn down the resolution on the switch’s TV settings. Id already turned it down to 720p but nothing was showing. I turned it down to 480p and now I have picture and sound.
Same problem here with the USB-C not connecting properly to the system causing an immediate green connectivity light then disappearing within 100th of a second. When docked the system shows that it’s charging but it doesn’t seem to be providing much power since, while working on the dock, it’s draining at a rate faster than it’s replenishing; additionally, the system is not connecting to the TV (which the biggest problem). I tried the 30 second off then power on, cleaning the connectors with rubbing alcohol, juggling the system in the dock to see if it would realign, removing the cables and reinserting them in a specific order as others directed, removing the HDMI ports from my television, turning the television on and off to reboot …. and still nothing. Here is what I deduced: it has to be the USB-C connection to the HDMI not making contact somewhere in the transducer inside of the back of the system or a faulty USB-C at the point of connection to the Switch. Anyone else have any amazing ideas (other than buying an aftermarket Dock while awaiting to get the original fixed) let all of us know. Sorry I couldn’t be more help. Eeeh… dang it.
