Chosen Solution
MBP 2020 (M1) - I use a jetpack to connect to the internet. I use Firefox as my go-to browser and will have opened a number of tabs at any given time. Because I use a jetpack which has usage limits, I will disconnect from the jetpack/wifi when I’m not using it but will leave existing tabs opened in Firefox and put the MBP to sleep. Many times after I have awakened the MBP in order to re-connect to wifi and continue reading tabs (mostly articles) that I’ve opened, I have found that Firefox and all of those tabs have closed - again, while disconnected from the Jetpack/Wifi.Apple tells me it is a Firefox issue and to contact Firefox. I have never had this problem until this 2020 MBP (M1) - my previous MBP was a 2010. This spontaneous Firefox closing issue has happened in both Big Sur and Monterey. Apple’s other answer is for me to use Safari.Anyone else have this issue or have any clue as to what’s going on?? A lot of money spent on this MBP just so I can have constant and no-patterned closures. Thanks.
The reason my (previously owned) 2020 MBP (M1) was disconnecting - it was a simple fix actually. I finally found somebody at Apple Support who knew what they were talking about - it only took me over a year to solve this problem (seriously), so I guess I won the Apple Support lottery. She knew the simple fix; she knew what she was talking about (after a year plus of frustration). The fix is go to: System Preferences / Security & Privacy / Privacy tab / “Click the lock to make changes” (bottom left) / Click “Advanced” (bottom right) / uncheck “Log out after xx minutes of inactivity” / Click “Okay” / Lock the padlock to secure changes. By making these changes you will prevent your 2020 MBP (M1) from disconnecting and closing out tabs you have opened within your browser(s) - ie., Safari, Firefox, etc. Good luck and happy fixing.
Sorry about your issues running FireFox. Remember the M Series SoC’s are a very different architecture, as such running older Intel based app’s can get messy! Make sure you are running the latest version: Standard - 95.0.2 / 19 December 2021Extended Support - 91.4.1esr / 16 December 2021 You might want to look here for more info macOS 12 Monterey problems: how to fix the most common issues The nature of your cellular to WiFi Jetpack as another layer of complication. Many web sites have heart beats so as they update their pages active pages which have expired will flush-out. Here’ the lack of continuous access will also effect things. You may have an OS level or an application issue. You’ll need to find out if a constant connection (wired internet) reacts the same way or not.
Hi Dan, Thanks. I always run the current software on all of my devices, always. My solution (as noted above) was actually the solution all along - it just took over a year to find somebody at Apple Support to know it. Once I unchecked that box (noted in my previous response) everything worked extremely well - Firefox, Safari, jetpack connection either connected or disconnected - I never lost my tabs/pages again. A simple fix but took going through LOTS of Apple Support people to find the answer (many of them were stumped and could not help me). I have since moved onto the 2021 MBP M1 Pro chip (14") and still have those same settings fix with no problems using the jetpack. All of my FF/Safari pages remain in tact whether I am connected or disconnected to Wifi (via jetpack). The power of the (un)checked box.
