Chosen Solution

I replaced the screen using the official ifixit screen with the integrated fingerprint reader. after replacing the screen, the fingerprint function was not working. if I try to enroll a new fingerprint, I get a prompt saying the phone can’t use the fingerprint sensor and to take it for repair. it also included a link to “http://g.co/pixel/fingerprintunlock" which just redirects to google’s docs on using the fingerprint reader. I tried this tool: https://pixelrepair.withgoogle.com/ and after rebooting, I no longer get the prompt and can get to the enroll fingerprint stage, but it still fails to read my fingerprint; i get ‘couldn’t process fingerprint’ no matter what finger or direction i press. any assistance or insight would be appreciated.

iFixit sent me a new screen and that seems to have fixed my fingerprint reader issue. factory reset is NOT required here is the repair procedure i followed to be able to re-use my fingerprint reader (you’ll need to do this whenever you swap out a fingerprint reader): swap screens per ifixit docspower on phone to make sure it was successfulboot phone into fastboot modego to google’s repair tool (https://pixelrepair.withgoogle.com/udfps) and run it.once the tool finishes, it reboots your phone.after initial reboot, reboot again.you should be able to enroll/scan fingerprints as normal

Google has a repair online for it. You have to connect your phone to your pc and follow the instructions. Have a google, it’s not hard to find.

It won’t work if you had updated your Pixel to the latest software. Says that the version on the phone is newer.