Chosen Solution
Hi, I have a 3tb Seagate External hard Drive, sitting next to me on a table. I use my Mac Book Pro on my lap..sitting on the couch. I have 2 German Shepherds and a few cats, so I try and keep these as protected as possible, but yesterday, they were chasing each other and got caught up in the chords. The chords were pulled out while the computer was asleep and charging. All the external hard drives were plugged in, I have 2 but the Seagate 4 tb was unaffected. It is much smaller and was laying flat. The 3 tb hard drive is a stand up and got pulled over. So now..the 3 tb, IS running , I can hear it, but it will not show up on my desktop. I can’t see and icon and cannot locate it on my computer. If anyone could help me that would be fantastic. It has ALL my work on it, I was in the process of transferring all my files over to backup the 3tb onto the 4tb hard drive when this happened, and had put the computer to sleep for the night and the transfer on pause. Oh, and I’ve switched out the USB cables 5 times…with the same result! It’s running but no icon so I can get inside to the files. I’m kind of freaking out! Thanks!
Not good ;-{ You could have a few different problems: USB port was damaged on the driveAs you disconnected the drive the last write/read never finishedThe drive’s heads were still in the middle of the disk not parked so they got damaged and/or the disks got damaged. As you state you can hear the disk we can assume the USB port in the drive is working (at least it’s getting power via the USB connection) That leaves us with either corrupted files or a dead drive. So what you’ll need to do here is see if you can see the drive using Disk Utility. If you can then theres a good chance you can fix it using the First-Aid function within Disk Utility. If you can’t see it you’ll need to think long and hard to decide if the expense of sending the drive out to a drive recovery service is worth it. Warning it won’t be cheap!
