Chosen Solution
Exactly every 4 seconds my screen switches from normal to repeating the top bar all the way down the screen for 4 seconds and then goes back to normal and repeats. Update (03/16/2020) To summarize for any future readers, the issue was only with the built-in monitor, external monitors worked fine, and the issue persisted in the BIOS menu, most likely indicating a hardware issue. There was no visible damage to the motherboard or the wiring to the screen. I plugged in another , working laptop screen and it worked without issue. I’m fairly certain a replacement screen will fix it. I will update when I get the replacement.
Hi @hami27 , Attach an external monitor to the laptop’s HDMI port and check if it occurs on it as well. Even a TV can be used as an external monitor as long as it has HDMI inputs and you have the appropriate cable to connect the two together. Don’t forget to press the appropriate key on the top row of the keyboard to switch between viewing the laptop screen only, the external monitor only or both screens on together. If it works OK on the external monitor it may be a problem with cable to the laptop screen or the screen itself. If it is doing the same on the external monitor try starting the laptop in safe mode (assuming you have Win 10) and check if it still occurs. If not you have a driver error.
