Chosen Solution#
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-26 03:36:31
Download EtreCheck from https://etrecheck.com
Runtime 24:12
Performance: Poor
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is too slow
Hardware Information: ⓘ
MacBook Pro (15-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Replace Soon - Cycle count = 1056
Video Information: ⓘ
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: about 5 hours
Disk Information: ⓘ
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB) (Rotational)
EFI (disk0s1) : 210 MB
Recovery HD (disk0s3) [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (429.84 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
OPTIARC DVD RW AD-5970H ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-06-21) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-06-21) [Support]
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.2 - 2015-03-30) [Support]
/Library/Extensions
[loaded] com.cyberic.SmoothMouse (1.0.10 - SDK 10.8 - 2016-06-23) [Support]
[loaded] com.razer.common.razerhid (14.16 - SDK 10.9 - 2016-06-23) [Support]
/System/Library/Extensions
[not loaded] com.netralia.driver.VBMicDriver (1.1.0 - SDK 10.7 - 2016-06-23) [Support]
[not loaded] com.netralia.driver.VBSpeakerDriver (1.1.0 - SDK 10.7 - 2016-06-23) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 149 Apple tasks
[running] 82 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 47 Apple tasks
[loaded] 149 Apple tasks
[running] 95 Apple tasks
Launch Agents: ⓘ
[running] com.avast.update-agent.plist (2016-06-24) [Support]
[loaded] com.avast.userinit.plist (2016-06-24) [Support]
[running] com.bumblebee.mousefixer.plist (2011-02-20) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2012-12-20) [Support]
[running] com.razer.rzupdater.plist (2016-01-22) [Support]
[running] com.razerzone.rzdeviceengine.plist (2015-11-27) [Support]
[loaded] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]
Launch Daemons: ⓘ
[loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (2016-03-29) [Support]
[failed] com.adobe.fpsaud.plist (2016-04-16) [Support]
[loaded] com.anchorfree.ajaxserver.plist (2013-02-21) [Support]
[loaded] com.avast.init.plist (2016-06-24) [Support]
[loaded] com.avast.uninstall.plist (2016-06-24) [Support]
[loaded] com.avast.update.plist (2016-06-24) [Support]
[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (2014-07-09) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-03) [Support]
[not loaded] com.iOSinstaller.updd.plist (2015-09-20) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2012-12-20) [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]
User Launch Agents: ⓘ
[loaded] com.BlueStacks.AppPlayer.Service.plist (2016-03-29) [Support]
[loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (2016-03-29) [Support]
[failed] com.BlueStacks.AppPlayer.Updater.plist (2016-03-29) [Support]
[loaded] com.avast.home.userinit.plist (2016-06-24) [Support]
[failed] com.cyberic.smoothmouse.plist (2015-08-12) [Support]
[failed] com.cyberic.smoothmouseupdater.plist (2015-08-11) [Support]
[running] com.spotify.webhelper.plist (2016-06-05) [Support]
[loaded] com.valvesoftware.steamclean.plist (2016-05-07) [Support]
User Login Items: ⓘ
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
Spotify Application Hidden (~/Applications/Spotify.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Other Apps: ⓘ
[loaded] com.avast.account
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.service
[running] com.iOSinstaller.updd
[loaded] 409 Apple tasks
[running] 223 Apple tasks
Internet Plug-ins: ⓘ
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
QuickTime Plugin: 7.7.3 (2016-06-23)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) Outdated! Update
Default Browser: 601 - SDK 10.11 (2016-06-23)
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-17) [Support]
SharePointBrowserPlugin: 14.3.7 - SDK 10.6 (2013-09-26) [Support]
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-12) [Support]
Silverlight: 5.1.40416.0 - SDK 10.6 (2015-05-29) [Support]
Unity Web Player: UnityPlayer version 5.3.1f1 - SDK 10.6 (2015-12-25) [Support]
JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-24) Check version
User internet Plug-ins: ⓘ
BlueStacks Install Detector: Unknown
Safari Extensions: ⓘ
Avast Online Security - AVAST Software - http://www.avast.com (2015-03-23)
OpenIE - Parallels - http://www.parallels.com (2013-09-14)
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-16) [Support]
Java (2016-05-24) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 319.09 GB
Destinations:
Jeremy [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 319.09 GB X 3)
Top Processes by CPU: ⓘ
29% Photos
23% WindowServer
7% kernel_task
3% com.avast.daemon
3% com.apple.WebKit.Networking
Top Processes by Memory: ⓘ
879 MB kernel_task
827 MB com.apple.WebKit.WebContent(7)
287 MB Photos
246 MB mdworker(14)
246 MB Safari
Virtual Memory Information: ⓘ
467 MB Free RAM
7.54 GB Used RAM (1.61 GB Cached)
58 MB Swap Used
Diagnostics Information: ⓘ
Jun 26, 2016, 02:25:19 AM /Library/Logs/DiagnosticReports/mds_stores_2016-06-26-022519_[redacted].crash
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores
Jun 25, 2016, 10:06:52 PM Self test - passed
Jun 25, 2016, 02:25:15 AM /Library/Logs/DiagnosticReports/Photos_2016-06-25-022515_[redacted].hang
/Applications/Photos.app/Contents/MacOS/Photos
Jun 25, 2016, 01:46:18 AM /Library/Logs/DiagnosticReports/Safari_2016-06-25-014618_[redacted].hang
/Applications/Safari.app/Contents/MacOS/Safari
Jun 24, 2016, 11:49:36 AM /Library/Logs/DiagnosticReports/Google Chrome_2016-06-24-114936_[redacted].hang
/Applications/Google Chrome.app/Contents/MacOS/Google Chrome
Jun 24, 2016, 11:40:09 AM /Library/Logs/DiagnosticReports/Kernel_2016-06-24-114009_[redacted].panic [Details]
Jun 23, 2016, 06:03:26 AM /Library/Logs/DiagnosticReports/Microsoft PowerPoint_2016-06-23-060326_[redacted].hang
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Jun 23, 2016, 05:21:56 AM /Library/Logs/DiagnosticReports/Safari_2016-06-23-052156_[redacted].hang
Jun 21, 2016, 03:13:08 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-21-151308_[redacted].panic [Details]
Jun 21, 2016, 01:47:58 AM /Library/Logs/DiagnosticReports/Kernel_2016-06-21-014758_[redacted].panic [Details]
Jun 20, 2016, 07:28:59 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-20-192859_[redacted].panic [Details]
Jun 20, 2016, 03:15:16 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-20-151516_[redacted].panic [Details]
Jun 20, 2016, 12:27:02 AM /Library/Logs/DiagnosticReports/Kernel_2016-06-20-002702_[redacted].panic [Details]
Jun 19, 2016, 09:19:56 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-19-211956_[redacted].panic [Details]
Jun 17, 2016, 11:13:29 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-17-231329_[redacted].panic [Details]
Jun 15, 2016, 03:19:06 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-15-151906_[redacted].panic [Details]
Jun 13, 2016, 07:05:29 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-13-190529_[redacted].panic [Details]
Jun 12, 2016, 09:33:15 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-12-213315_[redacted].panic [Details]
Jun 12, 2016, 02:12:50 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-12-141250_[redacted].panic [Details]
Jun 4, 2016, 10:31:40 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-04-223140_[redacted].panic [Details]
Jun 3, 2016, 11:47:48 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-03-234748_[redacted].panic [Details]
Jun 3, 2016, 12:36:24 AM /Library/Logs/DiagnosticReports/Kernel_2016-06-03-003624_[redacted].panic [Details]
May 31, 2016, 03:27:19 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-31-152719_[redacted].panic [Details]
May 30, 2016, 01:24:24 AM /Library/Logs/DiagnosticReports/Kernel_2016-05-30-012424_[redacted].panic [Details]
May 28, 2016, 12:36:28 AM /Library/Logs/DiagnosticReports/Kernel_2016-05-28-003628_[redacted].panic [Details]
May 27, 2016, 06:41:21 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-27-184121_[redacted].panic [Details]
May 26, 2016, 10:11:49 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-26-221149_[redacted].panic [Details]
can you please help me interpret my EtreCheck results? My mac has been really slow lately
I have not used this program before so I downloaded and ran it on a 2009 MacPro with four hard drives. Run time was 3:27
The main thing I saw that differed was in the
Diagnostics Information
Mine came up with just Self test - passed
I would turn off your login items.
Go under the Apple to System preferences > Users and groups > your user account > Login Items
and turn them all off
Also go into your library and clean out those logs. Then run it again.
It would be best it you could boot from an external drive and see if the problem persists.
I suspect a failing hard drive and/or failing hard drive cable.