Chosen Solution

Hello!! Yesterday I was updating my laptop, as usual but after the update was done the laptop started doing some weird things. When I turn it on, not long after that is done the screen freezes and does absolutely nothing and if after that, a little window that says windows explorer is not responding and gives me the options to end the process or to cancel and if I don’t do anything the laptop turns off and then again on and the Error: 2000 and 2100 pop up. What can I do?

Hi @eand Have you got a Win 10 Recovery USB disc? If not you can create one from any Win 10 PC. Go to Control Panel > Recovery. You’ll need a 4GB (min) USB flash drive and it takes about 40 minutes to create. Once you have the drive, either press F12 on startup to change boot order in your laptop or go into BIOS and change the boot order to boot from USB 1st. If it doesn’t boot from USB check in BIOS to enable Legacy boot or perhaps CSM if legacy not mentioned. Once it boots into Windows Recovery select Troubleshooting > Advanced and select Repair Startup. Do not select reset this pc as it will reinstall Windows and erase all your data.