Chosen Solution
Hi, To replace the ink cartridge on my Epson XP-235, I have to hold the “stop” button in for 6 seconds for the carriage to move over. However, it just will not budge. Nothing happens. At all. Whatsoever. Yet the printer is otherwise fine. I tried switching it off and on again - the carriage moves no problem when starting up, going through its process as it does when you switch the printer on. The carriage comes to rest at the far right of the printer, then just will NOT move when I hold in the “stop” button to replace the ink. Ive not had it that long - been searching for the receipt this morning as it may even still be under warranty, but I cant find the receipt. There’s no rhyme nor reason for this issue - its not been knocked or anything and I had no problem last week when I changed one of the other colours (I always use Epson original inks). I read somewhere to try unplugging the printer and move the carriage manually, but it doesn’t move manually. Any and all help will be very much appreciated. thanking you all in advance…….
Thankyou for your reply. My husband had a look at it this evening. He logged into his account on the computer and the printer behaved perfectly, no problem at all, making me look a complete liar ……. ????? Very peculiar. Upshot is that the ink has now been changed and happily printing with no issues. Will be interesting to see what happens when the next cartridge needs replacing. Hopefullly I wont be back here…….
when you hold the stop button 6 secs the head will move, release the stop button and press it once the head may move to the leftt then press it once again it should move to the far left you may have to press it three times, also if you are using resetable carts or copies epson will tell you are using copies and you hve to click continue for the printer to work this is on your pc screen
Try unplugging it when the carriage moves to the correct position instead of moving it manually.
Hi, I just had the same problem, the Ink cartridge was locked in since the white plastic lock didn’t wanna budge.
I was able to get the plastic lock to go down by manually turning one of the small white threaded wheels on the opposite side of the ink cartridges using my finger, it seems to control the lock. That being said I still have my 0x9A error but at least I can get my ink out
