Chosen Solution

Hi I replaced the entire screen on my iPhone 6 after i dropped it and cracked the screen. After finishing the installation, i checked to see if everything works. The camera and proximity sensor works perfectly but the earpiece doesn’t work and whenever i make or receive a call, i have to have it on speakerphone in order to hear the other person. I don’t know if its the actual earpiece that is broken or the flex cable is damaged I have searched the net for answers but can’t find any solutions Any help would be greatly appreciated

Here’s a few steps you can try to resolve your issue:

  • reseat the earpiece so that the contacts line up.
  • check for any visual damage to cable or ear piece.
  • if this doesn’t work, you may have to try and replace either of the parts.
  • also, try cleaning contacts with 99.9% isopropyl alcohol, as oils from your fingers can interfere with things.

Try reseating the earpiece. As there are gold connecter on the proximity flex and gold connectors on the earpiece that need to be lined up.

I had this issue today, After changing the screen multiple times trying to figure out why I couldn’t get any sound out of the earpiece- I tried reseating the ear piece and figured I just kept installing it wrong I finally cleaned the connectors and the issue was solved! It’s Amazing how sometimes the simplest things is all that matters!