Chosen Solution
Hello I have a iphone 5c that was dropped and the iphone is not responding. Totally black even when I plug it in. At first I thought the screen was completely dead. But after further investigation I plugged it into the computer and it made the sound I have plugged it in. I preformed a hard restart and the computer made the sound of unplugging it and plugging it back in. Can someone give me some advice on what to do? You think i should buy a new screen and see if that’s all it is? Update (07/20/2016) I have hooked it up to itunes and itunes recognizes the iphone is hooked up. I start restore and update and it gets to “waiting on iphone”. The iphone screen then displays the apple symbol and a empty loading bar. which is normal for this step. then it just sits there for 30 mins and does nothing. Im going to let it sit a couple hours see if it’s just being slow. but some how its stuck in recovery mode. I looked up how to get it out of recovery mode and it all includes the iphone being one and functioning. If I unplug it, it will return to being black screen and unresponsive. Any further advice guys? Im really running out of options short of replacing everything in the phone lol.
Hello Benjamin Haines, In my experience, I’d say it is a display issue. It sounds like LCD/Digitizer is defective from the fall, but there is always a chance of something coming loose. If you have not already, try and open up the phone and remove the screen assembly. Then take a q-tip and some rubbing alcohol to clean the ribbon connectors. Allow time to dry. After reseating the cables, try and turn it on. If this does not work, you should try replacing the the display assembly. *Know that sometimes the logic board can become damaged from drops depending on how severe. I hope this helps you in fixing the iPhone.
PC and iTunes do not see your phone? the phone has been in contact with water?
Hey Benjamin Haines, The sound of your computer let you know that the usb adapter is removed, this has nothing do to with your iPhone. Or you can mean the sound of your iPhone, also that has nothing to do with the display.I think you need to replace the screen, if you dropped it hard, your lcd can be broken.
Hi friend,I think it is the problem of lcd display. Maybe the screen is damaged after it dropped,so I suggest you go to repair shop to test it. After that,you will know what to do next.I think you have to replace the screen.
