Chosen Solution
I very stupidly dropped my laptop recently, and the display stopped working. I removed the back cover and bezel to look for any obvious damage but couldn’t see any. When I put them back on however, the screen works and can log in, but then I can’t click on anything and a blue screen comes up almost immediately showing ‘driver IQRL not less or equal’ and storport.sys failed. Any help much appreciated!
Replace the drive - once you drop it and have errors like this, it is likely due to physical damage. While you can install another spinning drive, SSDs are so cheap it no longer makes sense unless your budget doesn’t allow or it’s bulk storage. The computer will likely never close or come apart for repair the same way where it was dropped, so take extra care near the damage point. Expect some parts of the plastic to chip away and clips that break when taken apart. You will need to purchase reinstall media from HP (or a third party vendor like Computer Surgeons if you cannot find them on eBay) if you cannot get it to stay stable long enough to make your own recovery DVDs, if you have not done it yet. For Win8/10, use the Media Creation Tool first - it will usually pull the product key and all most vendors do is add the $OEM folder to their media to find it- which you can do yourself with a similar option - add OEMSetupComplete with a slipstreaming tool like NTLite. NOTE: HP media usually requires a matching capacity drive or larger - especially the Win7 CyberLink media. This is an 8/10 machine, so you may be able to get away with not buying any. The service manual can be found here. This is a bottom top machine that requires less disassembly, but uses a lot of screws to hold the bottom on. There is a iFixit guide as well.
