Chosen Solution

I can’t put a disc in, there is something blocking me from putting one in, right at the front, and there isn’t a disc in it - i have tried rebooting, restarting, ejecting (even though there isn’t a disc in it), etc. It did this before, and fixed itself somehow, but it’s not budging now. Feels mechanical, like some part of the eject mechanism is stuck on eject and not going back in???

If you are unable to push the disc in at all then it certainly does sound like a mechanical issue. It sounds as though the mechanism that stops you from inserting a disc when another disc is present has come loose. I would recommend replacing the drive rather than trying to repair it, but it may be worthwhile removing the superdrive to take a physical look to make sure nothing has sneaked its way inside. Hope this helps, Wes

Guys, I have solved this problem by simple running this line on terminal: drutil tray eject Hope it works. PS & 1st UPDATE (18/10/2016) So… I had the same issue again and I wasn’t able to solve it right away. This time I’ve had (like some of you guys) to run the command several times. I ran it for like 20x before it finally wake up the drive and release it.

Press and hold the mouse or trackpad button down when you power it on and keep holding it down. This forces a disk eject, or at least tells the mechanism to to go through its eject cycle. This may move the mechanism to it’s fully open position for you.

There are sometines screws on the top of the unit that are to be taken out before installing. It’s usually clearly marked to take them out but possibly the label was missing when the unit was installed

I find this is due to iTunes failing to unmount the disc or something, even after it successfully ejects it. Thereafter you need to reboot in order to insert a disc. My workaround: quit iTunes before ejecting a disc. then Eject via finder. The restart iTunes. Disc loads no problem.

I have a HP ‘puter with a ‘Tower’ ,. One CD/DVD disk drawer would not open when button was pushed. Go to ‘COMPUTER’ and click on it and a selection of various drives will appear on your ‘puter. EXP~~ A drive, B drive, C drive etc etc. Determine which drive icon will not slide out and RIGHT click on the icon. A box drops down . Select ‘EJECT’ and it should open with ease.

Solved: Just press Eject button for 10-20 Second until “CD In” disappear. That is it. Don t make it complicated. It worked for me

just remove the sata/ide cable then press cd/dvd drive open button thats will worked for me.

this is happening to me too! GAHHH! so annoying. so i tried the terminal thing and i just typed drutil tray eject a bajillion times. each time it made a different noise but after i typed it twenty or so times it stopped and still wouldn’t let me put the DVD in. i have a pretty old macbook but i feel like at least something should solve this problem!

I tried this 30 + times but it didn’t work. Bought an external drive now!

I tried every to take apart and visually inspect my iMac nada good idea. after 2 hours and a whole lot of frustration I opened Terminal and entered a new command this - drutil tray eject - as suggested. 20 seconds later I was free at last. Out popped the unreadable disc. It didn’t even show up on my desktop. Wowee. Thank you, thank you.