Chosen Solution

Hi, my disc drawer won’t open either manually or in burn program. Any ideas? Thanks

Straighten a paperclip and insert it in the small hole in the side near the eject button . This is the manual eject best to do it when the machine is off and not plugged in . This video shows how to remove the optical drive if you need to replace it https://www.youtube.com/watch?v=QgtCxMY1… Hope this helps